Frequently Asked Questions
Orders and Delivery
Useful Shopping Info
Yes, click here to see international shipping rates.
The nature of our products are they are mostly small enough to be envoloped. We rely on the Royal Mail for UK
and international deliveries.
Our customers often comment on the speediness of delivery and we request a signature to ensure safe arrival.
Yes we are a UK business, registered to collect VAT on behalf of HMRC
Credit/Debit card, bank transfer and Paypal. If you are ordering and using bank transfer please allow additional delivery time.
Yes but it’s only £15 (Nett of VAT). Orders over £50 receive free UK delivery.
Yes! In Abundance..
Security measures include Anti-Virus & Malware, Ddos Prevention, Phishing, Syphoning protection and our content is cached globally via secure CDN (Content Delivery Network)
Your browser connection to us is via SSL and certififed to be correct. If you do NOT see a padlock in the URL bar – please move away from the site and report this immediately.
Did you know we run a “Bug Bounty”? Email [email protected] for details.
Yes, simply login to your account (click here) Any orders you have processed will be visible here, including pending.
Please note ALL Diamonds featured may vary by two grades. For more information, please research “GIA Grade Color Scale” or request information by emailing [email protected]