Frequently Asked Questions
Our FAQ will help answer your questions, if you can’t find the answer please email email@example.com
Orders and Delivery
Yes we are a UK business, registered to collect VAT on behalf of HMRC
Credit/Debit card, bank transfer and Paypal. If you are ordering and using bank transfer please allow additional delivery time.
Yes but it’s only £15 (Nett of VAT). Orders over £50 receive free UK delivery.
Online Safety + Security
It’s secure! We operate 256-Bit Encrypted SSL in the
browser to ensure any personal information you submit is safe.
Look for the green padlock in the URL (above) if it’s present, shopping is safe.
Other security measures include Ddos, Phishing, Syphoning protection and our content is cached globally via secure CDN (Cloudflare.com)
Orders, Your Account & Delivery
The nature of our products are they are
mostly small enough to be envoloped. We rely on the Royal Mail for UK
and international deliveries.
Our customers often comment on
the speediness of delivery and we request a signature to ensure safe arrival.
Perhaps! Please get in touch: firstname.lastname@example.org and we’ll certainly make an effort to source for you.
We do try and give customers the best experience, please see our refunds policy here